|This event occurs in the past.|
|Date & Time:||18-Jun-2018 17:30|
|Location:||[Login Required to view Location]|
|Member Cost:||THB 400.00|
BCCT, in conjunction with PKF Thailand, cordially invites you to our annual glimpse of practical innovations in the Hotel and Tourism Industry. Supported by AMCHAM, AustCham, CanCham, EABC, NTCC, NZTCC, STCC and SATCC, our international speakers from the industry’s leading companies will look at “Insights and quick wins from the forefront of innovation in hospitality”.
There is a deluge of information about new concepts and technical innovation in the Hotel and Tourism Industry. While it is said that by 2022 it will be possible to book a hotel stay in space at the Aurora Station (for a cool $10m you can see 16 sunsets a day and marvel at where your drinking water comes from as you flush the toilet), most hotel investors, operators and clients are seeking solutions and new ideas for more basic issues they face today, especially when they feel restricted by legacy systems and even legacy staff.
So what will be unique about this session is our focus on what innovation will bring in future but also what the most practical innovations are today that can be used as quick wins with the greatest benefit to both the industry and their customers. Our international speakers will help us scythe through the range of the latest innovations in hospitality concepts, booking, devices, online customer behaviour and even traditional back-end systems and help us focus on the practical quick wins.
Topic: Insights and quick wins from the forefront of innovation in hospitality
Hermione Joye – Industry Head, APAC Travel, Google. Hermione is a Google leader with 15 years’ experience in sales, marketing, strategy and business development in the technology & travel sector.
Michael Widmann – Managing Partner, PKF hotelexperts. Michael joined PKF Munich in 1990 during which time he built up the hospitality consulting practice. In 2003, he moved to Vienna, where he established PKF hotelexperts. Besides managing a team of about 50 consultants and associates in nine locations, Michael provides strategic advice to clients in the hospitality, tourism and leisure sector. In addition to studying economics at the University of Applied Sciences in Munich and at Washington State University in Pullman, Washington, Michael completed an executive education curriculum at Cornell University School of Hotel Administration in Ithaca, New York. He gained hands-on operational experience working as a dishwasher, housekeeper, waiter and receptionist at various hotels. He also partook in a management trainee programme at with Mandarin Oriental in Singapore and Bangkok, and also worked at the Kempinski Hotel Vier Jahreszeiten in Munich, at Stouffer Hotels and Resorts in Seattle and at Claridge’s in London.
Pimpawee Nopakitgumjorn - Director, Market Management, Expedia Group. Having been with Expedia for the past 10 years, Pimpawee Nopakitgumjorn has a wealth of experience and deep insight in the Thai and Laos market. Currently serving as Director, Market Management at Expedia Lodging Partner Services, Pimpawee leads a dedicated team who are tasked with educating hoteliers on the concept of revenue management and maximising exposure for hotel partners across Expedia’s 200+ travel booking sites.
Chetan Patel, Onyx Hospitality Group, Vice President, Strategic Marketing & E-Commerce. Chetan has in-depth experience across a broad spectrum of online marketing and communications platforms. During a career of more than 16 years, he has garnered an excellent understanding of the ever-changing Internet travel landscape and is able to skillfully incorporate the latest developments into current business practices at ONYX Hospitality Group. Chetan currently heads the E-Commerce department at ONYX managing all aspects of the organisation's online initiatives from SEO to digital marketing, web development, OTA relationship management, social media, loyalty CRM and partnership marketing.
Cost: Baht 400 for members of BCCT and participating chambers. Baht 600 for non-members. Price includes drinks and finger food. Pre-registration is required. No walk-ins accepted. E-vouchers are accepted for advance booking only. Please state "e-voucher" in the comment box of the online booking.